FAQs

At Awesome Voicemail Greetings there are several questions that our customers ask. Here are the ones we hear most frequently. If your question is not answered here, please use our contact form or email us with your question.

  1. How do I install my Awesome Voicemail Greeting on my office phone system?
    • If you have an office phone system that has an online (internet based) dashboard, you simply upload the audio file to your system as instructed on the phone system webpage.
  2. If I have a system like “Magic Jack”, “Ooma”, “Ring Central” or “Grasshopper”, how do I install my Awesome Voicemail Greeting?
    • You would go to your user dashboard online and upload the audio file to their system.
  3. If I use my cellphone for my business phone, how do I install my Awesome Voicemail Greeting?
    • We need to install the greeting in this case, as there is no way to upload an audio file to your cellphone voicemail system. We have the proper computer hardware and software to enable us to call into your cellphone voicemail system and feed the audio into the system recording it as your new “personal greeting”. In this situation you need to provide us with the name of your cellphone carrier (Verizon, T-Mobile, Sprint, AT&T, etc), the number for the cellphone, and your PIN code to access your personal voicemail box from a landline phone.
  4. If I use Google Voice for my business phone number, can I still use an Awesome Voicemail Greeting?
    • Absolutely yes! We need to install the greeting in this case, as Google has not provided a way to upload an audio file to their greeting system. You will need to provide us with your Google username and password to access your account online, then we feed the audio into the system, recording it as a new greeting.
  5. What if I have an answering machine (old style tape or newer digital), will an Awesome Voicemail Greeting work with that?
    • Yes. Similar to a cellphone installation, you would have to provide us with the phone number and access code to connect with your voicemail from another landline phone. We then feed the audio over the phone into your system, as if you were recording a new greeting.